Refund Policy

Comiker offers two kinds of purchase, both inside the mobile app:

• Creator plan — an auto-renewing monthly subscription that adds 5,000 credits to your account each billing period.
• Credit pack — a one-time purchase of 4,000 credits. Nothing renews.

Payment is charged to your Apple ID or Google account. Apple or Google processes the payment, shows the price in your local currency, issues the receipt, and handles tax. We use RevenueCat to confirm the purchase and add the credits or plan to your Comiker account. We never see or store your card details.

Every new account receives 300 free credits, one time. That is enough for a full 3-page comic, so you can see the art styles, the quality, and how your face carries through the panels before you spend anything.

Each AI generation costs us money the moment it runs, because we pay our AI providers per request whether or not you like the result. The free credits exist so you can judge Comiker before you buy.

Because Apple and Google process every Comiker payment, we cannot issue refunds for those transactions ourselves. If you want a refund for a subscription charge or a credit pack, request it from the store you paid through:

• App Store (iPhone, iPad): go to reportaproblem.apple.com, sign in with your Apple ID, find the Comiker purchase, and choose “Request a refund.”
• Google Play (Android): open play.google.com, go to Account → Order history, find the Comiker purchase, and choose “Request a refund,” or follow Google Play’s refund help page.

Apple and Google decide refund requests under their own policies. If a refund is granted, the matching credits or plan benefits are removed from your Comiker account automatically.

A comic that never finished because something broke on our side is different from a comic you didn’t like. If a generation fails because of a technical error, such as an AI provider error or a server failure, the credits charged for that attempt are returned to your balance automatically. You don’t need to contact us.

• If a generation fails before any usable content is produced, the full credit cost of that attempt is returned.
• Requests blocked by our content-safety screening before generation starts are not charged at all.
• If you think credits were taken for a failed generation and not returned, contact us with your account email and the approximate time, and we will check and correct your balance.

AI generation varies from run to run. Credits spent on a comic that completed successfully are not returned because of:

• The art style not matching your expectations
• A character not resembling an uploaded reference photo closely enough
• Story pacing, dialogue, or tone you don’t like
• Panel layout or text placement you would have done differently
• Small visual differences between panels, which current AI image generation can produce

If a comic doesn’t come out the way you hoped, try adjusting your idea, character details, or art style and generate again, or use cover and background regeneration.

• Monthly credits from the Creator plan reset at the start of each billing period. Unused monthly credits don’t carry over.
• Bonus credits — credit packs, plus any monthly credits preserved when a subscription lapses — never expire and are not affected by cancelling.
• Credits are spent from your monthly balance first.
• Credits have no cash value and can’t be exchanged for money or transferred to another account.

You manage your subscription through Apple or Google, not through Comiker:

• iPhone / iPad: Settings → your name → Subscriptions → Comiker → Cancel Subscription.
• Android: Google Play → Profile → Payments & subscriptions → Subscriptions → Comiker → Cancel.

• Cancel at least 24 hours before the current period ends to avoid the next renewal.
• Cancelling stops future charges. It does not refund the current period; you keep your plan and monthly credits until it ends.
• Deleting your Comiker account does not cancel a subscription. Cancel it in your store settings as well, or billing will continue.
• Your comics stay in your library after the plan ends.

If you see a Comiker charge you didn’t make, or you were charged twice, report it to Apple or Google first using the refund links in Section 3 — they hold the payment and can reverse it. You can also email us at the address in Section 10 and we will help, including checking that the right credits and plan were applied to your account.

For billing questions, missing credits, or help with a charge, contact us at:

Please include your account email and, where relevant, the date of the purchase or the failed generation.

We may update this Refund Policy when our plans, prices, or legal requirements change. We will post the updated version on this page with a new effective date. Purchases made before a change remain covered by the version in place when you bought them.